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Talk to Customer Care
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We provide several options for obtaining answers to your questions, including our
Frequently Asked Questions,
Email, and Telephone Support.
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ShareBuilder Customer Care
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1-866-469-0824
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5am-6pm Pacific Time
Monday - Friday
excluding market holidays |
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Symetra Financial Customer Care
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If your question is specific to your retirement plan (Examples include: Balance of retirement plan,
exchanges between mutual funds and ShareBuilder, contributions pending, etc.), but not specific
to the ShareBuilder service, please contact Symetra Financial Customer Care.
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1-800-796-3872 (1-800-SYMETRA)
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7am-4:30pm Pacific Time
Monday - Friday
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Please be aware that ShareBuilder Customer Care Agents are not able to
place a trade for you over the phone,
open your account over the phone,
or provide any type of financial advice or recommendations.
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