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Customer Care
ShareBuilder Customer Care provides 24 hour access to Frequently Asked Questions.

Top Ten Frequently Asked Questions
  1. How do I make a One-time Investment?

  2. How do I place a Real-time Trade?

  3. How do I recover my password?

  4. How do I edit my Recurring Investment Allocation?

  5. When will I get a trade confirmation for my investment?

  6. What if I experience technical problems using the web site?

  7. How do the fees work?

  8. When will my investment take place?

  9. How do I invest the funds from the money market cash balance?

  10. What is the difference between a One-time Investment and a Real-time Trade?
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Securities products are offered by ShareBuilder Securities Corporation, a registered broker-dealer and Member FINRA/SIPC. Brokerage Financial Statement ShareBuilder Securities Corporation is a subsidiary of ING Bank, fsb.

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ShareBuilder is not affiliated with Symetra Financial. SymetraSM and the Symetra Financial logo are service marks of Symetra Life Insurance Company